Orders and payments
Orders and payments
All transactions are processed securely, ensuring our customers' data is kept safe.
LeBond_Royale currently accepts the following payment methods:
Card payments
You can choose to pay for your order by credit or debit card. Accepted credit cards include: VISA, MC, AMEX, JCB, MAESTRO, DISCOVER/DINERS CLUB.
We also accept payments via POSTEPAY and all rechargeable cards operating within the VISA ELECTRON circuit.
Have you heard about PSD2 Security yet?
Security is extremely important to us, so we want to ensure that your information will always be encrypted and safe.
Please also remember that credit and debit card payments are subject to validation and authorization by both us and your credit institution.
When you place an order using a card payment, your bank may ask you to confirm your identity using 3D Secure authentication.
3-D Secure authentication reduces online fraud, including identity theft and unauthorized card use. It protects cardholder data and reduces fraud attempts.
There are many ways to authenticate online payments, and you may be asked to confirm your identity via SMS, email, or Touch ID.
We recommend contacting your bank to ensure they have your correct contact information in case you are asked to use SMS or email for 3D Secure authentication.
Payments with Paypal
Paypal is a completely secure online payment method that allows you to pay for your order by accessing your account directly.
Your account and credit card information are managed directly by PayPal, which will notify you via email once the payment has been processed.
Why was my payment declined?
Payment may fail due to the following reasons:
Payment by credit card:
- Check your credit or debit card information and make sure the billing address matches the one associated with the card.
- The card is not authorized for international payments. Please note that our bank is based in Amsterdam, so you will need to make the transaction through an authorized network.
- Your card has reached its limit for online payments. Please check that the limit on your credit or debit card is not preventing the payment from being processed.
- The transaction page has expired.
Payment with PayPal:
- Check your PayPal account and verify that the linked payment cards are up to date or that the account balance is sufficient
- Make sure your PayPal account is verified.
- You left the page before completing the checkout process.
- The transaction page has expired.
In these cases, please contact PayPal for more detailed questions regarding your PayPal account.